Heat pump help for life at home.
Exploring a heat pump, or need help with one you already own? Separate an existing heating or cooling problem from a new-equipment comparison.
What does your heat pump need?
Choose the concern closest to yours. You do not have to diagnose the problem first.
What you notice
- A space heat pump heats and cools rooms.
- A heat-pump water heater warms stored water.
- Identify the equipment and the decision you want help with.
What you want to change
- If something stopped, ask about a diagnosis.
- If the system works but you are planning ahead, compare care or replacement options based on the home’s needs.
Before a visit
- Share what you want checked or changed, the equipment if known and any current problem.
- Confirm whether your address and requested work can be served, what the visit covers, any charges and current availability.
- A request is not an appointment; the visit needs a separate confirmation.
Useful details about heat pumps.
These points explain the equipment. The exact model instructions and a qualified assessment guide work in your home.
Heating and cooling
A space heat pump moves heat indoors for heating and outdoors for cooling.
A heat pump with a furnace
Dual fuel combines a heat pump with a furnace.
Sizing starts with your home
ENERGY STAR advises calculating how much heating and cooling the home needs before sizing a heat pump. This calculation is called Manual J.
Cold-weather output
A cold-climate label includes tested cold-weather performance requirements. Compare the exact model’s output with the home’s heat need.
What to check before choosing heat pump work.
Check how much heat the home needs and how much the model can supply in cold weather.
Include backup heat, controls, electrical work and current fuel and electricity prices.
Ask about performance at the cold conditions used to plan for your home, not just the lowest temperature at which the unit can run.
Choose your service path.
Each path answers a different question.
Heat Pump Repair
Repair checks heating, cooling, controls and any backup heat before replacing parts.
Heat Pump Installation and Replacement
Installation chooses a system and controls that can meet the home's heating and cooling needs.
Heat Pump Maintenance
Heat-pump care checks equipment used for both heating and cooling, including outdoor winter behavior.
A clear next step. More room for home life.
Start with the concern, agree on the work, and understand the finish.
Choose the right conversation.
Share the equipment and what you notice or want to change. Confirm the visit scope, charge, and available appointment.
Decide with the findings in view.
Review the recommended work, what it would address, its full cost, and anything still unknown before approving it.
Make room for the rest of your day.
After the agreed work, review the checks and any remaining next step. Keep the record and get back to the moments you enjoy at home.
Questions about heat pumps.
Can a heat pump heat and cool?
A space heat pump moves heat in either direction. Confirm the modes of the actual model and how backup heat is controlled.
Does a cold-climate label prove it will heat my home?
No. The home’s heat loss and the model’s output at cold conditions still need to be compared. An operating limit is not proof of enough heat.
Let’s give your heat pump question a clear next step.
Bring the concern or the change you are planning. Ask about the help that fits, so you can make the choice with useful information.
Lifestyle scenes are AI-generated illustrations, not photographs of MGI customers or completed work.